Aligning the Supply Chain Operations Reference (SCOR) Model with Enterprise Applications: Real-time Value Chain Intelligence

In recent years, significant attention has been given to understanding and implementing extended enterprise management solutions – efforts that integrate product, process, and information flows within and across organizational boundaries. The global competitive business environment, complex and rapidly changing customer demands, and advances in information technology forced enterprises to look for efficiencies in their internal operations as well as in coordinated operations with their suppliers, partners and customers. The challenge has been, and still is, how to effectively use information technologies to identify, communicate and continuously improve internal and extended enterprise processes. This paper introduces the Supply Chain Operations Reference (SCOR) model as the verticaland technology-neutral enabler for process management. In order to achieve the full benefits from SCOR as a catalyst for Supply Chain Management (SCM) initiatives, effective business process management and agile enterprise software applications must be implemented. The paper describes iSCOR as a methodology with an associated implementation toolset for achieving and sustaining world-class SCM practice. The paper describes how the SCOR model can be aligned with enterprise applications as well as generic business processes to generate real-time supply chain intelligence. The goal is to enable Strategic Enterprise Management (SEM) that measures and improves internal and extended enterprise business processes and the enabling technology.